Dextren Technologies Ltd Refund Policy
At Dextren Nexus Ltd, we strive to provide our clients with exceptional marketing services to help them achieve their business goals. We understand that circumstances may arise where a refund is requested. This Refund Policy outlines the terms and conditions under which refunds will be considered.
- Refund Eligibility:
- Refunds will only be considered within 30 days of the initial payment date.
- To be eligible for a refund, clients must provide a detailed explanation of their dissatisfaction with our services.
- Non-Refundable Services:
- Certain services, such as consultation fees, strategy development, and other customized services, are non-refundable.
- Cancellation Policy:
- Clients may cancel their services at any time, but refunds will be subject to the terms outlined in this policy.
- Cancellations must be made in writing to akshit.kumar@dextren.co.uk and should include the client’s name, project details, and the reason for cancellation.
- Refund Process:
- To request a refund, clients must submit a written request to akshit.kumar@dextren.co.uk within the 30-day refund eligibility period.
- Refund requests will be reviewed within 15 business days of receipt.
- If the request is approved, the refund will be processed using the original payment method.
- Refund Denial:
- Refunds may be denied if the client has not provided sufficient evidence of dissatisfaction with the services received.
- Refunds will not be issued if the client has violated the terms of the service agreement.
- Partial Refunds:
- In some cases, a partial refund may be issued based on the extent of dissatisfaction or the completion of services rendered.
- Contact Information:
- For refund requests or questions regarding our refund policy, clients can contact us at +44-7745254524.
- Modifications to the Refund Policy:
- [Your Company Name] reserves the right to modify this refund policy at any time. Changes will be effective immediately upon posting on our website.
By engaging in business with Dextren Nexus Ltd, clients acknowledge and agree to the terms and conditions outlined in this Refund Policy. It is the client’s responsibility to review this policy periodically for any updates.